Contact Us

By mail
Main Office/Redmond Road branch: 1307 Redmond Road, Rome, GA 30165
Dean Avenue branch: 1311 Dean Avenue, Rome, GA 30161
By phone
Main Office/Redmond Road branch: 706.291.9290 or toll-free at 877.803.0336
Dean Avenue branch: 706.802.0030 or toll-free at 877.801.9655
Teller Line 706.234.6003
By fax
Main Office/Redmond Road branch general fax: 706.235.4365
Main Office/Redmond Road marketing, operations, and information systems fax: 706.802.0709
Dean Avenue branch: 706.802.0047
By email
For account-specific questions, please use the secure messaging inside of your Online Banking account. For other purposes, please locate the correct person to direct your email below.

Northwest Georgia Credit Union routing number

Our routing number is 261187173.

VISA® Debit Card information

Lost or stolen 24-hours: 800.754.4128
Lost or stolen during business hours: Beth Mosley at 706.291.9290, ext. 39

VISA® Platinum Credit Card information

Lost or stolen after hours: 800.325.3678
Credit card payments: Payments may be made in our branches, online, or by mail at: P.O. Box 31279, Tampa, FL 33631-3279
Credit card written inquiries: Attn: VISA® Customer Service, P.O. Box 30495, Tampa, FL 33630

For account or loan questions

Any Financial Services Officer at 706.291.9290 or 706.802.0030
Main Office/Redmond Road Branch Manager: Chris Ray, 706.291.9290, ext. 20
Dean Avenue Branch Manager: Robin Acrey, 706.802.0030, ext. 13

For collections

Rhonda Copeland, Collections Officer: 706.291.9290, ext. 13

For marketing, public relations, or community relations

Tiffany Greenway, Director of Marketing & Strategy: 706.291.9290, ext. 29

For employment questions

Resumes and cover letters may be submitted to HR@nwgacu.org