Northwest Georgia Credit Union

A: A credit union is a not-for-profit financial cooperative that is owned by its members. Unlike other financial institutions, a credit union has no stockholders to pay, so all profit made is returned to the members in the form of improved services, higher dividends, and low loan rates. A credit union is democratically controlled by a volunteer Board of Directors that is elected by the members. Founded on the philosophy of “people helping people”, credit unions also have a commitment to serve the community in which they preside.

A: All you need to do is open a share (savings) account with at least $25.00. As long as you keep $25.00 in your account, you are a member for life, even if you move or change jobs. This also gives you full, free access to everything we offer, like free checking, eBranch, low-rate loans, and more. To open your savings account, you will need to bring a government-issued picture ID (e.g. driver’s license, military ID card) and your social security card.

A: First time borrowers need to complete an Open-End Credit Plan Agreement and a loan application.
You can stop by one of our offices, apply online, or call the credit union and request a copy by mail. Subsequent loan requests require an update form that can be faxed, or in some instances, we can take the information over the phone.

Q: What kinds of things does the credit union look for when deciding to approve a loan?

A: At NWGACU, we look at a variety of factors. Employment history, amount of total debt, credit score, the purpose of the loan, and your relationship with the credit union are some of the key elements of a loan decision. Credit unions are unique in that our loan decisions are made on more of a case-by-case, personal basis; you are more than just a number to us.

A: You may apply for a loan as soon as you join the credit union. As long as you keep $25 in your share (savings) account, you have immediate and full access to all of our products and services.

A: At NWGACU, we work diligently to provide fast and uniquely personal service. In most cases, you will know something within 24 hours.

A: Direct deposit is safe, worry-free, saves you time, and offers convenience. Your check is protected against loss or theft, and you can be assured that your check is deposited, regardless of where you are. Because you no longer have to make special trips to the credit union or wait in lines, your time is freed up for other things in your day.

Q: If I sign up for direct deposit, how will I be able to keep track of my money?

A: You will still receive a check stub from your employer, which will serve as your permanent record. You can also check your account balance over the phone with Teller Line or online with our free Online Banking.

Q: If I sign up for direct deposit, will it take longer for me to receive the money than if I didn’t sign up?

A: NWGACU deposits the money into your account as soon as we receive it from your employer. If you employer submits payroll electronically, your money will be in your account by 9 a.m. the following morning. If your employer submits payroll manually, we will deposit it immediately upon receipt. Direct deposit should not cause a delay in receiving your paycheck!

A: To add a member, you will need a complete a new signature card, in which you and the joint member sign. To remove a member, all joint members of the account need to agree to the removal, or the account can be closed and remaining joint members may open a new account.

A: Our eBranch online services are complete free, and they are available to any member with a free checking account. To sign up for Online Banking, contact the credit union to establish an access code. To sign up for free Online Bill Pay, simply complete the online application by clicking the link on our homepage. You will receive notification within 24 hours that your Bill Pay account is ready for use.