Teller Line Owner's Manual

How do I use Teller Line?

  1. Call 1.855.UNBANK1 (1.855.862.2651).
  2. Enter your account number when prompted
  3. Wait for the prompt, then enter your access code. If it is your first time using the system, choose a code that you will remember. Keep the code confidential. You may be asked to change your access code.
  4. If it is your first time using Teller Line, you may be asked to verify your social security number. Certain transaction types will require you to enter the last four digits of the primary account holder's social security number.
  5. Now, just listen for the prompts for each menu.

Helpful Hints When Using Teller Line

  • It is not necessary to enter decimal points. For example, $10.00 would be entered as 1-0-0-0.
  • "Share draft" or "draft" account refers to your checking account.
  • "Share" accounts are all savings accounts. For example IRAs, Money Markets, and regular accounts, while "savings" refers only to regular savings.