The National Credit Union Administration has warned of a new phishing scam using the agency's name in an attempt to obtain member debit card account numbers.
The scammers have set up an automated message, claiming to be from the NCUA, which erroneously informs consumers that their debit card has been deactivated. The consumer is then instructed to press 1 on their phone, and enter their 16 digit account number, to reactivate their card.
Consumers should be aware this is not a call from NCUA, and if they receive it, should notify NCUA's Fraud Hotline, toll-free, at 800-827-9650 or 703-518-6550 in the Washington, D.C., area, the agency said.
If you did call the number and gave out your account information, please report it by calling us at the following number:
After hours call 800.754.4128.
During business hours, call 706.291.9290.
As always, if you have questions about your account, please call the credit union at 706.291.9290.